FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Can I return an item?
Nerd Nation believes in customer satisfaction. Returns can be shipped back within 14 days from the received date. The received date can be found on your tracking number. Items cannot be used, worn, and needs to be in the same great condition as received.
How do I ship an item back?
Items need to be packaged and shipped back to Nerd Nation. The shipping and handling cost will be the buyers responsibility and will not be refunded by the company. Any shipping will not be refunded by Nerd Nation, the only refund will be of the item shipped back in its original form, unused, unwashed and in the same conditioned received.
Can I cancel my order?
An order may be cancelled, it is the buyer's responsibility to contact Nerd Nation as soon as a cancellation is needed, cancellation may not be gauranteed. Please give us as much notice for any updates regarding your order.
Do you ship anywhere outside of the United States?
Unfortunately we do not, Nerd Nation only ships within the United States excluding Hawaii and Puerto Rico.